top of page

Fulfillment Policy

Order Fulfillment

Orders are shipped within 1-3 business days from when the order is placed. Once an order ships, you will be notified by email with tracking details. 

Business days are Monday through Friday. Holidays and weekends are not included and no shipments are processed on those days. 

USPS Priority Mail offers 1, 2, and 3 day delivery options if it is available to you. Please note that this means it with take USPS 1-3 days to deliver your package. It is not a delivery guarantee from the time you place your order, and we are not responsible if USPS extends the delivery time after the order ships.

After an order leaves our facility, it is the sole responsibility of the carrier to deliver the order in good condition and in a timely manner. If an order arrives damaged a claim must be filed with the carrier. Please keep all original shipping containers and take pictures of the damages. Failure to properly document damages may disqualify you from product replacement or reimbursement.

If an order is returned as undeliverable, a refund will be given minus the cost of shipping.

Prana PRo USA

Nutrition and Supplements

Tel: 714-832-1887

  • White Instagram Icon

CA PROP 65:

⚠️ WARNING: This product can expose you to chemicals including lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.p65warnings.ca.gov

GET IN TOUCH

YOUR MESSAGE WAS SENT

© 2019 All Rights Reserved to Prana Pro USA

bottom of page